Airbag Jeans? Why You Should Address Disability Accommodations in Your Staffing Agency Agreements

Photo: Mo’cycle

A Swedish company has constructed airbag jeans for motorcyclists, designed to inflate for protection in the event of a crash. The denim-like fabric is water-repellent and abrasion-resistant. You can learn more here.

When riding a motorcycle, it’s smart to anticipate the possibility of injury. The same is true when engaging temps from a staffing agency.

Here’s what I mean. At some point, you’ll have a temp who requires reasonable accommodations for disabilities. The expense to accommodate might be small. But it might not be. Who pays for it, you or the staffing agency?

Last week, the EEOC announced a $119,000 settlement with a staffing company that rejected an applicant because of disabilities. The applicant, who is deaf, had been placed at a client. Before the applicant was to appear for work, a manager at the staffing agency cancelled the assignment, informing the applicant that the client did not have sign language interpreters available. The client, incidentally, was ready and willing to employ the applicant.

The EEOC’s news release doesn’t say whether the applicant actually needed an ASL interpreter or whether the client was planning to pay for one. But providing an ASL interpreter can be a reasonable accommodation. In a staffing agency relationship, who pays for reasonable accommodations needed by temps?

The best advice here is to plan ahead and put on those airbag jeans. Your contract with the staffing agency can address who pays for reasonable accommodations. All it takes is a short clause in the agreement. If the agency is paying, make sure there’s no markup on those expenses. Few staffing agency agreements address who pays for reasonable accommodations. But they should.

If you add a clause, differentiate between Title I and Title III obligations. Title I of the Americans with Disabilities Act (ADA) prohibits disability discrimination in employment. That’s the one you want to focus on. Title III of the ADA addresses public accessibility. You’ll pay for the wheelchair ramps and accessible doorways at your facility (Title III), but you may be able to shift the expenses of Title I compliance to the agency.

It’s also a good idea to make sure managers know to involve HR if disability or accommodation issues arise. You don’t want a manager saying “we can’t accommodate that” and ending a temp’s assignment.

Airbag jeans will be sold for $499 a pair. Reasonable accommodations may cost more. Either way, it’s smart to plan ahead and build protections in to your staffing agency agreement.

On March 7, I’ll be speaking at the 10th Annual Labor Relations and Employment Law Master Class Series, addressing recent developments in the contingent workforce area. I’ll be addressing joint employment and staffing agency relationships, and I plan to offer a list of ten items that should be in your staffing agency agreements but probably aren’t

Sign up here to learn more. There is no charge to attend the webinar.

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© 2023 Todd Lebowitz, posted on WhoIsMyEmployee.com, Exploring Issues of Independent Contractor Misclassification and Joint Employment. All rights reserved.

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Can Your Business Be Liable for Sexual Harassment by an Independent Contractor?

Independent contractors sexual harassment

Damage can come from unexpected places.

Earlier this year, Brock Holt of the Boston Red Sox landed on baseball’s Injured List after his two-year old son poked him in the eye. Baseball players accept the risk of injury, but that’s not a way you’d expect to get hurt.

I think you see where I’m going here. Don’t let an independent contractor become Brock Holt’s son. Yes, a business can be liable for harassment by a contractor — if it fails to respond appropriately to a complaint. If one of your employees complains of harassment by a contractor, pay attention.

According to the Equal Employment Opportunity Commission (EEOC), businesses can be liable for harassment by non-employees if the business knows about the harassment and fails to take reasonable steps to prevent it. EEOC Guidance says:

The employer will be liable for harassment by non-supervisory employees or non-employees over whom it has control (e.g., independent contractors or customers on the premises), if it knew, or should have known about the harassment and failed to take prompt and appropriate corrective action.

That means you can’t just say, “It’s not our employee so we can’t do anything about it.” Investigate. Interview witnesses. Take statements. If there’s something there, act upon it.

If the bad actor is a contractor, options may include:

  1. Terminating the independent contractor relationship, 
  2. Limiting the contractor’s access to your facility,
  3. Poking out the contractor’s eye (or both eyes, if the harassment is particularly egregious), or 
  4. Any other steps to prevent bad behavior. 

My wife, who is in HR, says #3 is not an appropriate response, so I stand corrected. Don’t do #3. The other options are still good though.

As for #4, you should not discipline an independent contractor, but you can issue a stern warning to that contractor that the relationship will be terminated if there are any further complaints. Just don’t call it “discipline.” Disciplinary action is a sign of control, which can be used as evidence that the contractor might really be an employee. The last thing you need if one of your employees is being harassed by a contractor is to convert that contractor into your employee. 

Whatever you decide, do something.

While businesses might not expect that they could be held liable for bad acts by a contractor, the risk is real. Employers have a responsibility to provide their workers with a workplace that is free from harassment. If you allow a contractor to create a hostile work environment, your business can be liable for allowing that environment to persist. The employer’s responsibility is to take “prompt and appropriate corrective action.” 

For Brock Holt, terminating the relationship with the wayward eye-poker was not an option. (His wife reportedly vetoed that proposal. She is probably in HR.) But for businesses whose contractors are accused of harassing employees, terminating the relationship may be the best decision. 

So the answer is yes. Business have a responsibility to provide a workplace that is free from harassment, and the failure to do so may result in liability, even if the harassment is coming from a non-employee. Busiensses can be liable for harassment by contractors if the business knows or should know about the harassment and fails to take prompt and appropriate corrective action.

© 2019 Todd Lebowitz, posted on WhoIsMyEmployee.com, Exploring Issues of Independent Contractor Misclassification and Joint Employment. All rights reserved.

Need training on avoiding independent contractor misclassification claims? Hey, I do that!  

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